No matter where we are in life--workplaces, families, community--we need to work with others to get things accomplished. To work effectively with others, we need to spend time getting to know them and building trust with them, and empathy is one of the best tools to do this. By reading this ebook you will learn to:

• Understand what empathy is and how to display it
• Build an empathy skill set even if this is not your normal tendency
• Employ best practices in maximizing empathy

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